Guest Information
A few considered details to help you feel comfortable and prepared for your time at Orenna.
Your Orenna experience is private and individually prepared. This guide brings together the practical information you may wish to know before visiting, from clothing and accessibility to refreshments and personal preferences.
If you have a question or an individual requirement, you are welcome to contact us before your appointment.
Before Your Visit
Each Orenna experience begins with a personal consultation. This allows us to understand what you would like to explore, your previous experience and any relevant considerations.
We then use this information to prepare your practice, guidance and environment. You can also discuss accessibility requirements, practical preferences or anything that may contribute to your comfort.
Your appointment confirmation will include the relevant arrival details. Please arrive at your agreed time rather than significantly earlier, as we prepare the space individually for each guest.
Your Arrival & Personal Essentials.
Very little is required for your Orenna experience. We provide everything needed for your practice, including yoga mats, bolsters, blankets, blocks, straps and other suitable supports.
You are welcome to bring your own clean yoga mat and water bottle if you prefer. Clean socks and an additional layer for warmth may also be useful. If you rely on a particular personal item or support, please let us know beforehand so we can discuss how to accommodate it.
Free parking is available directly outside the premises. Your appointment confirmation will include the information you need for your arrival. If you expect to be delayed, please contact us as soon as possible. We cannot guarantee an extension beyond your scheduled appointment time.
Your appointment is reserved exclusively for you and your practitioner. No group class takes place during your experience, allowing you to enjoy your time in a private setting.
Please place your mobile phone on silent during your session. If you need to remain contactable for an important reason, let us know in advance so we can agree on a suitable arrangement.
A designated space is available for your personal belongings while you practise. We recommend bringing only what you need and keeping valuables to a minimum.
Photography, audio recording and video recording are not permitted anywhere on the premises.
Dress Code
Choose comfortable clothing that allows you to move, sit and rest with ease throughout your Orenna experience.
Soft, flexible layers work particularly well for quieter practices, when additional warmth may feel welcome. We recommend garments that remain comfortably in place as you change position, without restricting movement.
Please remove your shoes before entering the practice space. You are welcome to practise in clean socks or bare feet, according to your comfort.
Please remove your shoes before entering the practice space. You are welcome to practise in clean socks or bare feet, according to your comfort.
Studio Equipment
Your practitioner will introduce the equipment selected for your session and explain its use where appropriate.
During the practice, you may request a different support or an adjustment. For example, an additional blanket or a change in position may offer greater comfort.
Please allow your practitioner to guide the arrangement of studio props. Afterwards, you can leave the equipment in the practice space, and we will take care of the remaining arrangements.
Toilet & Washing Facilities
Toilet and handwashing facilities are available for your use throughout your visit to Orenna.
Please note that these facilities are not wheelchair-accessible. If you have specific requirements, we welcome your enquiry before booking so we can provide further information.
Your Comfort
Your preferences inform the preparation of your experience. However, they may change during your appointment.
You are always welcome to request a pause, adjust your position or ask for different support. Your practitioner can then explore suitable alternatives with you.
You may also request changes to lighting, sound or temperature.
Fragrance & Sensory Preferences
Aroma is always optional at Orenna.
If you prefer no added fragrance, please let us know before your appointment. We also welcome information about known sensitivities or preferences relating to scent, lighting, sound, temperature and materials.
We consider these details when preparing your environment. You can also request an adjustment or decline an optional sensory element during your visit.
Although we can avoid introducing optional fragrances into your session, we cannot guarantee a completely allergen-free environment.
Refreshments & Personal Reflection
Your Orenna experience includes a choice of fresh water or herbal tea. Enjoy your water plain or naturally infused with cucumber or citrus, or choose from our selection of herbal teas. Refreshments are available throughout your visit, whether before, during or after your practice.
Choose your water plain or with cucumber or citrus, or select from our range of herbal teas. If you have an allergy, dietary requirement or ingredient preference, please let us know beforehand so we can discuss the available options. You are also welcome to bring your own water bottle or decline a refreshment.
As your practice draws to a close, your practitioner will guide you towards a comfortable conclusion. Afterwards, you may enjoy your drink, ask questions or simply spend a few moments in quiet.
Paper and pencil are available if you would like to record a personal reflection. This is entirely optional, and you are never expected to write or share your thoughts.
Finally, you can gather your belongings and prepare to leave at a comfortable pace within your scheduled appointment time.
Health & Practice Suitability
Your personal consultation allows us to understand any health considerations that may affect your practice. These may relate to movement, positioning, breathing or other aspects of participation.
Please share relevant information before your appointment. We can then consider suitable adjustments and prepare your experience within our professional scope.
Safety and risk management form an important part of the Orenna approach. Your practitioner holds a current First Aid certificate, and a First Aid kit is available on the premises. We also consider your individual requirements, the equipment and the practice environment when preparing each session.
If you are unsure whether yoga is suitable for you, please seek advice from a qualified healthcare professional before booking.
Depending on your circumstances, we may adapt the practice, suggest another experience or recommend postponing your appointment.
Orenna provides yoga and mindfulness experiences. We do not offer medical assessment, diagnosis or treatment.
Fragrance & Sensory Preferences
Aroma is always optional at Orenna.
If you prefer no added fragrance, please let us know before your appointment. We also welcome information about known sensitivities or preferences relating to scent, lighting, sound, temperature and materials.
We consider these details when preparing your environment. You can also request an adjustment or decline an optional sensory element during your visit.
Although we can avoid introducing optional fragrances into your session, we cannot guarantee a completely allergen-free environment.
QUESTIONS
Questions about Restorative Yoga
Do I need previous yoga experience?
No. We consider your previous experience during the consultation and use it to inform your practice and guidance.
Should I arrive early?
Please arrive at your confirmed appointment time. We prepare each experience individually and cannot guarantee access before your appointment.
Do I need to bring a yoga mat?
No. We provide a mat and suitable supports. However, you are welcome to bring your own clean mat if you prefer.
Can I bring my own water bottle?
Yes. You are welcome to bring your own water bottle. We also provide fresh water and a selection of herbal teas.
Can I request a session without added fragrance?
Yes. Please tell us before your appointment. We can avoid optional fragrance during your experience, although we cannot guarantee an allergen-free environment
What if I need a break or a different position?
You may request a pause or adjustment at any point. Your practitioner can then help you consider a suitable alternative.
Can someone accompany me?
Orenna experiences are designed for one guest at a time. However, if you need someone to accompany you for accessibility or practical reasons, please contact us in advance to discuss the arrangements.
Where can I find the cancellation policy?
You can find our cancellation and rescheduling policy in the Terms & Conditions. We also provide a link during the booking process so you can review the terms before confirming your appointment.
If you need to cancel or reschedule, please contact Orenna Wellness by phone or email. All requests are subject to the notice periods outlined in the policy.
WE'RE HERE TO HELP
Your Time at Orenna
You do not need to arrive knowing what to do. We will introduce the relevant details, explain the practice and make space for your questions and preferences.
Simply come as you are. The details will have been considered for you. Every experience is uniquely yours.
